SHAFIE, Shahril; WAN AZMI, Wan Nursofiza; HARON, Sudin. Adopting and Measuring Customer Service Quality in Islamic Banks: A Case Study. The Journal of Muamalat and Islamic Finance Research, [S. l.], v. 1, n. 1, p. 81–96, 2004. Disponível em: https://jmifr.usim.edu.my/index.php/jmifr/article/view/5. Acesso em: 18 apr. 2025.