Hamed, A. B., Mat Ali, M. F., Hashim, M. and Sabri, H. (2005) “Kualiti Perkhidmatan dan Kepuasan Pelanggan dalam Perbankan Islam”, The Journal of Muamalat and Islamic Finance Research, 2(1), pp. 151-170. Available at: https://jmifr.usim.edu.my/index.php/jmifr/article/view/42 (Accessed: 24November2024).